BluIP Call/Web Services Degraded

Incident Report for BluIP, Inc.

Resolved

This incident has been resolved.

Posted Jul 16, 2018 - 09:11 PDT

Monitoring

Working with the ULC's we have stabilized traffic to the BluIP cloud network. We will continue to monitor. Thank you for your patience in this matter.

Posted Jul 13, 2018 - 22:49 PDT

Identified

We have identified the issue with multiple Underlying Carriers (ULC) and we are working with these carriers to resolve. Thank you for you patience.

Posted Jul 13, 2018 - 20:09 PDT

Investigating

We are investigating reports of degraded cloud services. Please standby for more information.

Posted Jul 13, 2018 - 17:02 PDT

This incident affected: Peering, Voice - Inbound, Voice - Outbound, myPortal, Master Access, Orion (Billing), Online Support, Call Recording, Virtual Fax, Endpoint Registration, External ISP Carriers (Non-BluIP), Voice Inbound - Toll Free and Jazz Fusion (Los Angeles, Chicago).