BluIP will be performing scheduled maintenance on our core routing and carrier infrastructure. During this window, some customers may experience intermittent impact to inbound calls.
BluIP will be performing software maintenance and updates for the Recorder servers (Call Recording Platform). This will be a controlled maintenance, portal access at https://recorder.masteraccess.com may be unavailable for approximately 15-30 minutes but all calls will be recorded as usual during this time.
If you have any questions, please open a ticket with BluIP Support at support@bluip.com. Posted on
Oct 02, 2025 - 09:29 PDT
Completed -
The scheduled maintenance has been completed.
Oct 2, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 01:00 PDT
Scheduled -
BluIP will be performing scheduled maintenance to enable Application Performance Monitoring in the AIVA Connect Studio production environment.
Date/Time: October 2nd 01:00AM PST
Impact: None. This activity will not affect customer usage, nor will it result in any service disruption.
Objective: The implementation of APM is intended to strengthen monitoring capabilities and enhance the visibility and performance management of the environment.
Our engineering team will carefully oversee this change to ensure service continuity throughout the process.
For any questions or further assistance, please contact BluIP Support at support@bluip.com.
Sep 30, 17:52 PDT
Completed -
The scheduled maintenance has been completed.
Sep 29, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 22:00 PDT
Scheduled -
BluIP will be performing routine maintenance on the MS Teams SBCs, specifically impacting customers using BluIP’s Teams integration. This maintenance will not affect any other BluIP services or offerings. With redundancy measures in place, no service interruptions to the Teams environment are anticipated.
The maintenance window is expected to last approximately 1 hour. For any questions or concerns, please reach out to support@bluip.com.
Sep 26, 08:59 PDT
Completed -
The scheduled maintenance has been completed.
Sep 24, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 PDT
Scheduled -
BluIP will be performing scheduled maintenance on our core routing and carrier infrastructure. During this window, some customers may experience intermittent impact to inbound calls.