BluIP, Inc.
All Systems Operational
Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IRV / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Operational
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
QoS Tool ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
CC Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
*** THIS WILL NOT AFFECT ANY VOICE OR CLOUD SERVICES PROVIDED BY BLUIP. THESE UPGRADES ARE SPECIFIC TO HOSTED HOSPITALITY CUSTOMERS THAT HAVE JAZZWARE INTEGRATION***

On January 25, Jazzware will be performing maintenance that intermittently disrupt services during maintenance. There will be a small outage during the upgrade lasting approximately 5 minutes. During the outage Jazz will not process checkins, name display, wakeup calls, call postings or room status updates. Total maintenance window will begin at 4:00PM PST and last approximately 1 Hours.

If you have any questions or concerns, please contact BluIP Support at support@bluip.com.
Posted on Jan 13, 14:52 PST
*** THIS WILL NOT AFFECT ANY VOICE OR CLOUD SERVICES PROVIDED BY BLUIP. THESE UPGRADES ARE SPECIFIC TO HOSTED HOSPITALITY CUSTOMERS THAT HAVE JAZZWARE INTEGRATION***

On January 26, Jazzware will be performing maintenance that intermittently disrupt services during maintenance. There will be a small outage during the upgrade lasting approximately 5 minutes. During the outage Jazz will not process checkins, name display, wakeup calls, call postings or room status updates. Total maintenance window will begin at 4:00PM PST and last approximately 1 Hours.

If you have any questions or concerns, please contact BluIP Support at support@bluip.com.
Posted on Jan 13, 14:53 PST
The Production WebRTC Soft-Phone and AIVA Connect System will go under for scheduled maintenance on January 27, 2021 from 10pm PST – 2:00am PST.

While WebRTC is under maintenance, the phone will be unavailable.

THIS DOES NOT IMPACT PREVIEW (BETA) WebRTC.

Please log out of the system before the start of maintenance. If any users are logged in, they will be forcefully removed.
If you have any questions or concerns please contact BluIP Support at support@bluip.com
Posted on Jan 21, 09:58 PST
Past Incidents
Jan 22, 2021

No incidents reported today.

Jan 21, 2021

No incidents reported.

Jan 20, 2021
Completed - The scheduled maintenance has been completed.
Jan 20, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 17:01 PST
Scheduled - Please be advised that BluIP will be conducting maintenance on the Orion Billing and Ordering systems. Maintenance will begin on January 20th starting at 5:00PM PST. Maintenance is expected to last approximately 2 hours. ***Orion will may be down intermittently during maintenance.**** If you have any questions or concerns please contact support at support@bluip.com.
Jan 19, 15:56 PST
Jan 19, 2021
Completed - The scheduled maintenance has been completed.
Jan 19, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 19:01 PST
Scheduled - BluIP will be performing software maintenance and updates for the Recorder servers (Call Recording).
This will be a controlled maintenance, although WebGUI connectivity at https://recorder.masteraccess.com may be unavailable for about 15-20 minutes, all calls will be recorded as usual during this time.

If you have any questions, please open a ticket with BluIP Support at support@bluip.com.
Jan 18, 16:41 PST
Jan 18, 2021
Completed - This scheduled maintenance has been cancelled and will be rescheduled at a later date.

If there are any questions or concerns please email support@bluip.com
Jan 18, 17:19 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 17:00 PST
Scheduled - BluIP will be conducting platform maintenance for Bluip.io on Monday, Jan 18, 2020 at 5pm PST for an estimated 2 hours.

During this time bluip.io, Dialer services, and certain XSI integrations may experience interruptions or downtime.
Jan 14, 18:48 PST
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 20:01 PST
Scheduled - BluIP will be performing standard core maintenance on January 12th starting at 08:00PM PST. Maintenance WILL NOT affect any BluIP services and we do not expect impact to our customers due to redundant measures in place. If you have any questions or concerns, please open a ticket with BluIP Network Support by sending an email to support@bluip.com.
Jan 12, 15:27 PST
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.