BluIP, Inc.
All Systems Operational
Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IRV / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Operational
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Completed - The scheduled maintenance has been completed.
Sep 23, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 13:00 PDT
Scheduled - *** THIS WILL NOT AFFECT ANY VOICE OR CLOUD SERVICES PROVIDED BY BLUIP. THESE UPGRADES ARE SPECIFIC TO HOSTED HOSPITALITY CUSTOMERS THAT HAVE JAZZWARE INTEGRATION***

On Wednesday, September 23rd, Jazzware will be performing database maintenance that will disable all Jazzware services for the duration of maintenance. Maintenance will begin at 1:00PM PST and last approximately 30 minutes.

In the event this maintenance fails we will fail back to the original configuration and restore services.

HOSPITALITY SERVICES THAT MAY BE AFFECTED DURING UPGRADE [APPROXIMATELY 30 MINUTES]:

- Provisioning at Check in/out
- MODIFICATIONS USING HOSPITALITY PORTAL
- Hospitality IVR’s – Maid Status, Wakeup Call
- Hospitality Alerts – Missed wakeup call, 911, etc.

Again, Maintenance will begin on September 23rd at 1:00PM PST and is expected to last approximately 30 MINUTES. If you have any questions or concerns, please contact BluIP Support at support@bluip.com.
Sep 18, 13:26 PDT
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020
Completed - The scheduled maintenance has been completed.
Sep 14, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:01 PDT
Scheduled - BluIP will be performing software maintenance and updates for the Recorder servers (Call Recording).
This will be a controlled maintenance, although WebGUI connectivity at https://recorder.masteraccess.com may be unavailable for about 5-10 minutes, all calls will be recorded as usual during this time.

If you have any questions, please open a ticket with BluIP Support at support@bluip.com.
Sep 13, 14:30 PDT