BluIP, Inc.
All Systems Operational
Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IRV / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Operational
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
QoS Tool ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
CC Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (9:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 7 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:01 PDT
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (8:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:05 PDT
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (8:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:22 PDT
AIVA Connect Platform Maintenance - WebRTC Oct 28, 22:00 - Oct 29, 01:00 PDT
The AIVA Connect WebRTC Beta Client will go under for scheduled maintenance on October 28, 2020 from 11:59pm CT – 3:00am CT.

While the AIVA Connect System is under maintenance, the tool will be unavailable. Please log out of the Ticketing System and Phone Client before the start of maintenance. If any users are logged in, they will be forcefully removed.

If any new user tries to login, they will be redirected to launch their phone. Please use your BroadSoft credentials to login. If you have any questions or concerns please contact BluIP Support at support@bluip.com.
Posted on Oct 23, 12:07 PDT
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (7:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:07 PDT
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (8:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 7 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:11 PDT
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (8:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:17 PDT
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (7:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:06 PDT
BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (8:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Posted on Oct 20, 19:47 PDT
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Completed - The scheduled maintenance has been completed.
Oct 22, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:03 PDT
Scheduled - AIVA Connect Systems are scheduled maintenance on October 22, 2020 from 10:00pm PT –1:00 am PT. Maintenance will last approximately 3 hours.

***BluIP Voice Services will not be affected*** If you are not currently using the AIVA Connect ticketing system please disregard this maintenance notice.

While the AIVA Connect System is under maintenance, the tool will be unavailable. Please log out of the system before the start of maintenance. If any users are logged in, they will be forcefully removed.
If any new user tries to login, they will be redirected to launch their phone. Please use your BroadSoft credentials to login. If you have any questions or concerns please contact BluIP Support at support@bluip.com.
Oct 21, 16:02 PDT
Oct 21, 2020
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.