BluIP, Inc. Status

BluIP, Inc.

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Peering Operational

Voice - Inbound Operational

Voice - Outbound Operational

myPortal Operational

Master Access Operational

Orion (Billing) Operational

Online Support Operational

Call Recording Operational

Virtual Fax Operational

Endpoint Registration Operational

Jazz Fusion Operational

Los Angeles Operational

Chicago Operational

External ISP Carriers (Non-BluIP) Operational

Voice Inbound - Toll Free Operational

90 days ago

100.0 % uptime

Today

Unity Operational

90 days ago

100.0 % uptime

Today

UC-One Operational

90 days ago

100.0 % uptime

Today

Loki Operational

90 days ago

100.0 % uptime

Today

E911 Services Operational

90 days ago

100.0 % uptime

Today

Dialer Operational

90 days ago

100.0 % uptime

Today

Dialer V3 Operational

90 days ago

100.0 % uptime

Today

Dialer V5 Operational

90 days ago

100.0 % uptime

Today

bluip.io Operational

90 days ago

100.0 % uptime

Today

XSI Integrations Operational

90 days ago

100.0 % uptime

Today

Underlying Infrastructure Operational

90 days ago

100.0 % uptime

Today

AI Platform Operational

90 days ago

100.0 % uptime

Today

Frontend IRV / AI API Platform Operational

90 days ago

100.0 % uptime

Today

AI Engines Operational

90 days ago

100.0 % uptime

Today

Palladion/Sniffer Operational

90 days ago

100.0 % uptime

Today

AIVA Operational

90 days ago

100.0 % uptime

Today

WebRTC Portal Login Operational

90 days ago

100.0 % uptime

Today

WebRTC Voice Services Operational

90 days ago

100.0 % uptime

Today

Ticketing System Operational

90 days ago

100.0 % uptime

Today

QoS Tool Operational

90 days ago

100.0 % uptime

Today

Call Center Operational

90 days ago

100.0 % uptime

Today

CC Reporting Operational

90 days ago

100.0 % uptime

Today

Underlying Carrier Operational

90 days ago

100.0 % uptime

Today

Voicemail Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

BluIP Scheduled Core Maintenance and Redundancy Testing LAX/CHI Jul 6, 21:00 - Jul 7, 03:00 PDT

On July 6th, 2022 the BluIP Engineering team will be performing maintenance on network core infrastructure redundancy testing in both markets.

*** Although this will be a controlled maintenance with redundancy measures in place, customers may experience interruptions to services during the maintenance window. ***

Maintenance will be performed Tuesday through Thursday beginning at 9:00PM PST and ending at 3:00AM PST each day respectively. If you have any questions, please feel free to open a ticket with your concerns at "support.bluip.com". Thank you and we look forward to servicing you in the future.
Posted on Jun 23, 11:12 PDT

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

BluIP SBC Software Maintenance

Completed - The scheduled maintenance has been completed.
Jun 27, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 21:30 PDT

Scheduled - BluIP will be performing standard core maintenance on June 27th, 2022 starting at 09:30PM PDT. Maintenance is not expected to affect any BluIP services and we do not expect impact to our customers due to redundant measures in place. If you have any questions or concerns, please open a ticket with BluIP Network Support by sending an email to support@bluip.com.
Jun 23, 10:12 PDT

BluIP Voicemail Software Upgrade

Completed - The scheduled maintenance has been completed.
Jun 27, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 20:00 PDT

Scheduled - BluIP will be performing software upgrades and testing for both primary market voicemail servers located in Los Angeles and Chicago. Although we do not expect any long duration service interruptions there may be limited access to voicemail services until maintenance is completed.

Approximate maintenance length expected is 1 Hour. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Jun 23, 13:48 PDT

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

Voice Services Degraded

Resolved - Degraded voice issue has been fully resolved. BluIP will be sending out an official RCA once we receive more information from the ULC. Thank you for your patience in this matter.
Jun 23, 10:09 PDT

Update - UPDATE: Although the issue is resolved, BluIP will continue to monitor for the next 12 hours. If you or your customers are experiencing any further issues, please contact BluIP support at supprt@bluip.com. Thank you for your patience in this matter.
Jun 20, 20:39 PDT

Monitoring - Our Underlying Carrier has reported that service has been restored, we kindly ask that you retest. More updates will be posted as soon as more information is available. Thank you for your patience.
Jun 20, 09:58 PDT

Identified - Issue has been identified as a major outage with one of our Underlying Carriers(ULC). BluIP has engaged this ULC we are escalating every half hour. We will update as more information becomes available. Thank you for your patience in this matter.
Jun 20, 07:51 PDT

Investigating - We are currently investigating reports of call failure and disconnect. Our initial investigation shows it seems to be related to one of our Underlying Carriers (ULC). Some call services may be affected at this time. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.
Jun 20, 06:35 PDT

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

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