BluIP, Inc.
All Systems Operational
Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IRV / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Operational
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
QoS Tool ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
CC Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020
Completed - The scheduled maintenance has been completed.
Nov 23, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 16:00 PST
Scheduled - Please be advised that BluIP will be conducting maintenance on the Orion Billing and Ordering systems. Maintenance will begin on November 23rd starting at 4:00PM Pacific Time. Maintenance is expected to last approximately 6 hours. ***Orion will be completely down during the duration of the maintenance****

Please contact support@bluip.com if you have any questions or concerns.
Nov 20, 11:54 PST
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 19:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. *** THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (7:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 9 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 18, 12:44 PST
Nov 19, 2020
Completed - The scheduled maintenance has been completed.
Nov 19, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. *** THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (6:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 15, 20:04 PST
Nov 18, 2020
Completed - The scheduled maintenance has been completed.
Nov 18, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 19:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. *** THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (6:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 15, 20:04 PST
Nov 17, 2020
Completed - The scheduled maintenance has been completed.
Nov 17, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 19:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. *** THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (6:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 15, 20:03 PST
Nov 16, 2020
Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020
Completed - The scheduled maintenance has been completed.
Nov 13, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. *** THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (6:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 11, 11:57 PST
Nov 12, 2020
Completed - The scheduled maintenance has been completed.
Nov 12, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 19:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. *** THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (6:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 11, 11:58 PST
Completed - The scheduled maintenance has been completed.
Nov 12, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:01 PST
Scheduled - The AIVA Connect System will go under for scheduled maintenance on November 11, 2020 from 11:59pm CT – 3:00am CT.

While the AIVA Connect System is under maintenance, the tool will be unavailable. Please log out of the system before the start of maintenance. If any users are logged in, they will be forcefully removed.
If any new user tries to login, they will be redirected to launch their phone. Please use your BroadSoft credentials to login. If you have any questions or concerns please contact BluIP Support at support@bluip.com.
Nov 9, 10:51 PST
Nov 11, 2020
Completed - The scheduled maintenance has been completed.
Nov 11, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (6:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 4, 14:10 PST
Nov 10, 2020
Completed - The scheduled maintenance has been completed.
Nov 10, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 18:00 PST
Scheduled - BluIP will be performing software maintenance for both primary markets. *** Although this is controlled maintenance, access to Call Center Reporting WILL be affected intermittently during maintenance duration. THIS MAINTENANCE WILL NOT AFFECT CALL PROCESSING ***

If you cannot retrieve enhanced reports during maintenance, please refresh your portal access page and make try again.

Maintenance will happen within the BluIP maintenance window (6:00PM PT - 4:00AM PT). Expected duration of the maintenance is approximately 8 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.
Nov 4, 14:09 PST