BluIP, Inc.
All Systems Operational
Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IRV / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Operational
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
QoS Tool ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
CC Reporting Operational
90 days ago
100.0 % uptime
Today
Underlying Carrier Operational
90 days ago
100.0 % uptime
Today
Voicemail ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On July 6th, 2022 the BluIP Engineering team will be performing maintenance on network core infrastructure redundancy testing in both markets.

*** Although this will be a controlled maintenance with redundancy measures in place, customers may experience interruptions to services during the maintenance window. ***

Maintenance will be performed Tuesday through Thursday beginning at 9:00PM PST and ending at 3:00AM PST each day respectively. If you have any questions, please feel free to open a ticket with your concerns at "support.bluip.com". Thank you and we look forward to servicing you in the future.

Posted on Jun 23, 11:12 PDT
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 21:30 PDT
Scheduled - BluIP will be performing standard core maintenance on June 27th, 2022 starting at 09:30PM PDT. Maintenance is not expected to affect any BluIP services and we do not expect impact to our customers due to redundant measures in place. If you have any questions or concerns, please open a ticket with BluIP Network Support by sending an email to support@bluip.com.
Jun 23, 10:12 PDT
Completed - The scheduled maintenance has been completed.
Jun 27, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 20:00 PDT
Scheduled - BluIP will be performing software upgrades and testing for both primary market voicemail servers located in Los Angeles and Chicago. Although we do not expect any long duration service interruptions there may be limited access to voicemail services until maintenance is completed.

Approximate maintenance length expected is 1 Hour. If you have any questions or concerns, please email BluIP Support at support@bluip.com.

Jun 23, 13:48 PDT
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - Degraded voice issue has been fully resolved. BluIP will be sending out an official RCA once we receive more information from the ULC. Thank you for your patience in this matter.
Jun 23, 10:09 PDT
Update - UPDATE: Although the issue is resolved, BluIP will continue to monitor for the next 12 hours. If you or your customers are experiencing any further issues, please contact BluIP support at supprt@bluip.com. Thank you for your patience in this matter.
Jun 20, 20:39 PDT
Monitoring - Our Underlying Carrier has reported that service has been restored, we kindly ask that you retest. More updates will be posted as soon as more information is available. Thank you for your patience.
Jun 20, 09:58 PDT
Identified - Issue has been identified as a major outage with one of our Underlying Carriers(ULC). BluIP has engaged this ULC we are escalating every half hour. We will update as more information becomes available. Thank you for your patience in this matter.
Jun 20, 07:51 PDT
Investigating - We are currently investigating reports of call failure and disconnect. Our initial investigation shows it seems to be related to one of our Underlying Carriers (ULC). Some call services may be affected at this time. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.
Jun 20, 06:35 PDT
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.