Scheduled -
BluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago XSP based server clusters. This may temporarily affect you ability to login to applications associated with this server to include all Call Center users. If you are affected, please close the application browser or portal and login again.
If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.
Nov 06, 2024 - 10:40 PST
Completed -
The scheduled maintenance has been completed.
Nov 13, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 PST
Scheduled -
BluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago XSP based server clusters. This may temporarily affect you ability to login to applications associated with this server to include all Call Center users. If you are affected, please close the application browser or portal and login again.
If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.
Nov 6, 10:39 PST
Completed -
The scheduled maintenance has been completed.
Nov 13, 20:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 PST
Scheduled -
BluIP will be performing software maintenance and updates for the Recorder servers (Call Recording Platform). This will be a controlled maintenance, portal access at https://recorder.masteraccess.com may be unavailable for approximately 2 hours but all calls will be recorded as usual during this time.
If you have any questions, please open a ticket with BluIP Support at support@bluip.com.
Nov 12, 13:44 PST
Resolved -
Reporting operational and issues resolved. Please contact BluIP support if you have any further concern. Thank you!
Nov 8, 09:54 PST
Identified -
BluIP is currently experiencing a disruption of service with AIVA Connect Business Intelligence.
***This only impacts those users with custom reporting for AIVA Connect. ***
We have identified the issue and our engineering and analytics team is working to resolve. We will provide an ETA as more information is available. If you have any questions or concerns, please contact BluIP Support at support@bluip.com.
Jan 31, 07:56 PST