BluIP, Inc.
Identified - BluIP is currently experiencing a disruption of service with AIVA Connect Business Intelligence.

***This only impacts those users with custom reporting for AIVA Connect. ***

We have identified the issue and our engineering and analytics team is working to resolve. We will provide an ETA as more information is available. If you have any questions or concerns, please contact BluIP Support at support@bluip.com.

Jan 31, 2024 - 07:56 PST
Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IVR / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Degraded Performance
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Reporting ? Degraded Performance
Voice AI Operational
90 days ago
100.0 % uptime
Today
QoS Tool ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
CC Reporting Operational
90 days ago
100.0 % uptime
Today
Underlying Carrier Operational
90 days ago
100.0 % uptime
Today
Voicemail ? Operational
90 days ago
100.0 % uptime
Today
SBC (Session Border Controller) Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Calling Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024
Completed - The scheduled maintenance has been completed.
Mar 1, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 21:00 PST
Scheduled - On February 29th, 2024 starting at 9:00PM, BluIP will be performing maintenance and updates for both primary markets located in Los Angeles and Chicago. Due to redundancy measures in place, we do not expect any effect to BluIP services.

*** Call processing will not be affected. ***

Maintenance will happen within the BluIP maintenance window (9:00PM PDT - 3:00AM PDT) and last approximately 3 hours. If you have any questions or concerns, please email BluIP Support at support@bluip.com.

Feb 27, 11:09 PST
Feb 29, 2024
Feb 28, 2024
Completed - The scheduled maintenance has been completed.
Feb 28, 00:09 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 23:59 PST
Scheduled - AIVA Connect Systems are scheduled maintenance on February 27th, 2024 from 11:59pm PST – 12:30am PST. Maintenance will last approximately 5-10 minutes.

*** AIVA Connect Console customers will not be affected!! *** If you are not currently using the AIVA Voice AI system please disregard this maintenance notice.

While the AIVA Voice AI system is under maintenance, there may be intermittent voice response from the Voice AI system. If you have any questions or concerns please contact BluIP Support at support@bluip.com.

Feb 21, 13:57 PST
Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 00:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 23:59 PST
Scheduled - AIVA Connect Systems are scheduled maintenance on February 26th, 2024 from 11:59pm PST – 12:30am PST. Maintenance will last approximately 30 minutes.

*** AIVA Connect Console customers will not be affected!! *** If you are not currently using the AIVA Voice AI system please disregard this maintenance notice.

Redundancy measures will activate during this maintenance and we do not expect customer impact. If you have any questions or concerns please contact BluIP Support at support@bluip.com.

Feb 21, 13:53 PST
Feb 26, 2024
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.