Identified - BluIP is currently experiencing a disruption of service with AIVA Connect Business Intelligence.
***This only impacts those users with custom reporting for AIVA Connect. ***
We have identified the issue and our engineering and analytics team is working to resolve. We will provide an ETA as more information is available. If you have any questions or concerns, please contact BluIP Support at support@bluip.com.
Jan 31, 2024 - 07:56 PST
Peering
Operational
Voice - Inbound
Operational
Voice - Outbound
Operational
myPortal
Operational
Master Access
Operational
Orion (Billing)
Operational
Online Support
Operational
Call Recording
Operational
Virtual Fax
Operational
Endpoint Registration
Operational
Jazz Fusion
Operational
Los Angeles
Operational
Chicago
Operational
External ISP Carriers (Non-BluIP)
Operational
Voice Inbound - Toll Free
Operational
90 days ago
100.0
% uptime
Today
Unity
?
Operational
90 days ago
100.0
% uptime
Today
UC-One
?
Operational
90 days ago
100.0
% uptime
Today
Loki
?
Operational
90 days ago
100.0
% uptime
Today
E911 Services
Operational
90 days ago
100.0
% uptime
Today
Dialer
Operational
90 days ago
100.0
% uptime
Today
Dialer V3
Operational
90 days ago
100.0
% uptime
Today
Dialer V5
Operational
90 days ago
100.0
% uptime
Today
bluip.io
Operational
90 days ago
100.0
% uptime
Today
XSI Integrations
Operational
90 days ago
100.0
% uptime
Today
Underlying Infrastructure
?
Operational
90 days ago
100.0
% uptime
Today
AI Platform
Operational
90 days ago
100.0
% uptime
Today
Frontend IVR / AI API Platform
?
Operational
90 days ago
100.0
% uptime
Today
AI Engines
?
Operational
90 days ago
100.0
% uptime
Today
Palladion/Sniffer
?
Operational
90 days ago
100.0
% uptime
Today
AIVA
Degraded Performance
90 days ago
100.0
% uptime
Today
WebRTC Portal Login
Operational
90 days ago
100.0
% uptime
Today
WebRTC Voice Services
Operational
90 days ago
100.0
% uptime
Today
Ticketing System
Operational
90 days ago
100.0
% uptime
Today
Reporting
?
Degraded Performance
Voice AI
Operational
90 days ago
100.0
% uptime
Today
Fulfillment
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
QoS Tool
?
Operational
90 days ago
100.0
% uptime
Today
Call Center
Operational
90 days ago
100.0
% uptime
Today
CC Reporting
Operational
90 days ago
100.0
% uptime
Today
Call Center Client
Operational
90 days ago
100.0
% uptime
Today
Underlying Carrier
Operational
90 days ago
100.0
% uptime
Today
Voicemail
?
Operational
90 days ago
100.0
% uptime
Today
SBC (Session Border Controller)
Operational
90 days ago
100.0
% uptime
Today
Microsoft Teams Calling
Operational
90 days ago
100.0
% uptime
Today
Akixi
?
Operational
90 days ago
100.0
% uptime
Today
Webex
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 22, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:01 PDT
Scheduled -
We would like to inform you of an upcoming maintenance to our primary application server clusters. This software maintenance is part of our ongoing efforts to enhance network performance and ensure optimal security compliance moving forward.
- Due to redundancy measures in place and we expect little to no customer impact; If you are somehow affected, please close the application or application browser and login again.
If you have any questions or concerns, please contact BluIP Support at support@bluip.com. Thank you!
Jul 19, 09:56 PDT
Completed -
The scheduled maintenance has been completed.
Jul 22, 22:15 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 PDT
Scheduled -
BluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago XSP based server clusters. This may temporarily affect you ability to login to applications associated with this server to include all Call Center users. If you are affected, please close the application browser or portal and login again.
If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.
Jul 18, 13:02 PDT
Completed -
The scheduled maintenance has been completed.
Jul 19, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 PDT
Scheduled -
BluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago core AI based server clusters.
During the maintenance period, you may experience intermittent interruption in some hospitality service(s):
- Room Notification via SMS - AIVA Fulfillment Processes
If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.
Jul 11, 13:00 PDT
Completed -
The scheduled maintenance has been completed.
Jul 18, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 PDT
Scheduled -
Maintenance Notice: BluIP SBluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago core AI based server clusters.
During the maintenance period, you may experience intermittent interruption in some hospitality service(s):
- Room Notification via SMS - AIVA Fulfillment Processes
If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.cheduled Core Software Maintenance
Jul 11, 12:59 PDT
Completed -
The scheduled maintenance has been completed.
Jul 17, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:00 PDT
Scheduled -
BluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago core AI based server clusters.
During the maintenance period, you may experience intermittent interruption in some hospitality service(s):
- Room Notification via SMS - AIVA Fulfillment Processes
If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.
Jul 11, 12:58 PDT