Maintenance Alert: Required Restart for Polycom/HP IP Phones

Scheduled for Dec 10, 22:00 - 23:00 PST

Scheduled

BluIP will be performing a security-related update affecting select Poly/HP phone models. To ensure continued reliability and compliance with our security standards, all devices listed below must be restarted.

Action Recommended:
We strongly encourage customers to manually restart any impacted phones at their convenience before December 10, 2025.

Scheduled Remote Restart:
Any phones not restarted manually by customers will be automatically restarted by BluIP on December 10, 2025, at 10:00 PM PST.

Impacted Phone Models:

- Poly CCX 400
- Poly CCX 500
- Poly CCX 600
- Polycom VVX 150
- Polycom VVX 201
- Polycom VVX 250
- Polycom VVX 300
- Polycom VVX 301
- Polycom VVX 310
- Polycom VVX 350
- Polycom VVX 400
- Polycom VVX 401
- Polycom VVX 410
- Polycom VVX 411
- Polycom VVX 450
- Polycom VVX 500
- Polycom VVX 501
- Polycom VVX 600
- Polycom VVX 601
- Poly Edge E100
- Poly Edge E220
- Poly Edge E300
- Poly Edge E320
- Poly Edge E350
- Poly Edge E400
- Poly Edge E450
- Poly Edge E500
- Poly Edge E550

There is no expected service interruption aside from the brief reboot cycle of each device.

If you have any questions or require assistance, please contact BluIP Support at support@bluip.com

Posted Nov 18, 2025 - 12:39 PST

This scheduled maintenance affects: Endpoint Registration.