Maintenance Notice: AIVA Connect Console Update

Scheduled for Nov 18, 21:00 - 22:00 PST

Scheduled

Maintenance Notice: AIVA Connect Console

BluIP will be performing a scheduled upgrade to the Production AIVA Connect Console. This update introduces improved system performance, enhanced user experience, and additional stability improvements to support ongoing platform growth.

Maintenance Window
Date: November 18, 2025
Time: 09:00 PM PST
Duration: 1 Hour

Impact: No service interruption is expected. Users currently logged into the Console will remain connected and can continue working without disruption.

User Action: No action is required. The updated Console will automatically be available on your next login following the maintenance window.

What’s Included in This Update:

- General performance and responsiveness improvements
- Stability and reliability enhancements
- Feature updates driven by customer feedback
- Updated UI components for improved navigation

These enhancements are part of our ongoing efforts to improve the user experience across the AIVA platform.

******Important Notice for Users on the Legacy Console URL*****

We have identified that some users continue to access AIVA Console using the legacy URL:

Legacy AIVA Console URL (to be deprecated): https://phone.aivaconnect.ai/api/Access?provider=BluIP

To ensure continued platform support and access to new features, all users should transition to the current Production AIVA Console URL:

Production URL (current and supported): https://console.aivaconnect.ai

No data or configuration changes are required — users may simply begin logging in using the Production URL moving forward. If you have internal bookmarks, quick links, desktop shortcuts, or automated workflows referencing the legacy URL, please update them accordingly.

If you have any questions or need assistance with the transition, please contact BluIP Support at support@bluip.com

Thank you for your continued partnership,
The BluIP Team
Posted Nov 11, 2025 - 17:03 PST
This scheduled maintenance affects: AIVA (WebRTC Portal Login, WebRTC Voice Services).