AIVA Connect Console — Scheduled Maintenance Notice: Transcript Display

Scheduled Maintenance Report for BluIP, Inc.

Completed

The scheduled maintenance has been completed.

Posted Aug 27, 2026 - 23:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 27, 2026 - 22:00 PDT

Scheduled

Notice Date: August 27, 2026
Maintenance Window: August 27, 2026 · 10:00 PM – 11:00 PM PT (1 hour)
Product: AIVA Connect Console

As part of scheduled maintenance, a bug fix addressing transcript display in the AIVA Connect Console will be deployed during the window above. This fix resolves an issue affecting the display of call transcript data so that transcripts render consistently within the console, including the AI conversation transcript available to agents following a handoff from AIVA to a live agent.

What's included:

- Fixes an issue affecting the reliability of call transcript display in the console.
- Restores display of the full AI conversation transcript for agents after an AIVA-to-agent handoff.

Expected impact: None. No service disruption is anticipated during this window, and no customer action is required.

Questions? Contact support@bluip.com with any questions or concerns.

Posted Aug 27, 2026 - 13:48 PDT

This scheduled maintenance affected: AIVA (WebRTC Portal Login, WebRTC Voice Services).